Holiday Shipping 2018

 


 

USA SHIPMENTS (EXCLUDING WIGS)

 
 

STANDARD SHIPPING: Shipping Deadline is Thursday, December 20 at 3:00 pm (CST). Estimated delivery time is approximately 4-7 days.  Based on tracking information from recently shipped packages, we expect that orders placed by 3:00 pm will arrive by Christmas. Delivery times are not guaranteed

PRIORITY MAIL: Shipping Deadline is Thursday, December 20 by 3:00 pm (CST). The post office expects packages placed by this deadline will arrive by Christmas. However, we have noticed the mail running behind this year. For this reason, if your timeline is critical, we suggest Fed Ex 2 Day Air instead. 

FED EX GROUND: Shipping Deadline is Friday, December 14 at 3:00 pm (CST). Delivery is guaranteed* by Christmas. Available only in the 48 contiguous states. Orders cannot be shipped to post office boxes.

FED EX 2 DAY AIR: Shipping Deadline is Thursday, December 20. Delivery is guaranteed* by Christmas. Orders cannot be shipped to post office boxes.

FED EX OVERNIGHT: Shipping Deadline is Friday, December 21 at 3:00 pm (CST). Orders are guaranteed* to arrive by Christmas. Orders cannot be shipped to post office boxes.

 


 


USA WIG SHIPMENTS

 

FED EX GROUND: Order deadline is Friday, December 14 at 11:00 am CST. Guaranteed delivery. 

FED EX 2 DAY AIR: Order Deadline is Thursday, Dec. 20, 11:00 am, CST. Guaranteed delivery.

FED EX OVERNIGHT: Order Deadline is Thurs, Dec. 21 at 11:00 am, CST. Guaranteed delivery.


From Dec. 24- Jan 3, some of our wig manufacturers will have limited hours. For this reason, please expect slight shipping delays between Christmas and New Years. This applies to all orders regardless of shipping methods.


 


 

INTERNATIONAL ORDERS


Canada

Last day for Fed Ex International Priority: Dec. 15 (guaranteed)

Last day for Air Mail: Dec. 8 (not guaranteed)

 

United Kingdom

Last day for Fed Ex International Priority: Dec. 15 (guaranteed)

Last day for Air Mail: Dec. 8 (not guaranteed)

 

Australia

 Last day for global express delivery: Dec. 15 (guaranteed)

Last day for Air Mail: Dec. 8 (not guaranteed)


 


 

 

*Holiday Guarantee: 

For 2 Day Air and Global Priority shipments that do not arrive within the posted timeframes, we will issue a $10 in store credit.  For Overnight and Global Express shipments that do not arrive by Christmas, we will issue a $15 in store credit.  We cannot be responsible for packages where the carrier has attempted delivery but no one was available to receive the package.  We cannot be responsible for packages that do not reach their destination due to customer supplying incomplete or inaccurate shipping information.  We cannot be responsible for packages that are delayed due to natural disasters or inclement weather conditions. Orders that include items on backorder (as clearly noted in the product description for that item) are exempt from our guaranteed shipping times as these orders will automatically be held until the back ordered item is back in stock.  If there are any difficulties, verifications, unexpected backorders or delays with your shipment, we will attempt to contact you.  We cannot be responsible for package delays due to non-response to our phone calls or emails. Shipping times and rates do not apply to wholesale orders. 

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